To raise a cancellation request, reach out to our Customer Care team with our order number. Cancellation usually takes 24-48 hours after confirming the order by calling at (insert number) or by emailing us at (insert email id). If your order has already been dispatched but yet to be delivered, you can refuse to accept it while the delivery is attempted. The refunds will be processed as per the refund policies mentioned for prepaid or COD orders